As Network & Computer Support Specialist, you will gain the skills necessary to install, configure and troubleshoot basic networking hardware protocols and services. You will also gain the fundamental knowledge of computer networks thru the CompTIA Network+ course, and you will obtain the skills needed to install, configure and administer computers with Microsoft Windows 10 in medium to large computing environments.

Upon completion, you will be prepared to take the CompTIA Network+ exam and the Microsoft Windows 10 Professional (MCTS 70-698) exams.

Class Duration / Hours
Certificate Program: 22 Weeks / 660 Hours
Classes begin every Monday
Flexible Class Schedules during Business Hours

Text Courses
CompTIA Network+ & Lab
Microsoft Windows 10 Configuration (70-698)

Course Topics
Networking Standards, OSI Model
Network Protocols, Networking Hardware, Topologies and Methods
WANs, Internet, Remote Connectivity
Network OS and Windows Server
Networking with UNIX OS
NetWare & TCP/IP Networking
Troubleshooting, Network Security
PC H/W, System S/W & troubleshooting
System Board & Microprocessor
I/O Devices, Displays, Disk Drivers & printers
Multimedia, Data Communications
Preventative Maintenance
Pre-Installation Planning, Install & Configure (Win 10 Professional), Using the MMC
Managing File Systems and Storage
User, Groups, Profiles & Policies
Security & Access Control
Network Protocol, Remote Access
Registry, Disaster Recovery
Performance Tuning, Troubleshooting

H.S. Diploma, GED, or passing score on an Ability-to-Benefit Examination
Proficiency as a computer user