As Computer Hardware & Software Support Specialist, you will gain the hardware skills needed to troubleshoot computers with Microsoft Windows operating systems and perform necessary upgrades and/or replace hardware and software to restore proper system functions.  You will also gain the skills needed to install, configure and administer computers with Microsoft Windows™ 7 Professional in medium to large computing environments. 

Upon completion, you will be prepared to take the CompTIA A+ exam and the Microsoft Windows 7 (MCTS 70-680) exams. 

Class Duration / Hours                                                    > Contact OSC to Register

• 660-Hour Certificate Program (22 weeks @ 30 hrs/week)

• Classes begin every Monday

• Flexible Class Schedules (any 4 hour window)

• OSC’s classroom hours

Mon-Thurs: 7am-8pm

Friday: 7am-12 noon

Text Courses

• A+  Certification

• Microsoft 70-680 - Configuring Windows 7

Topics Covered

• PC Hardware

• System Software

• Troubleshooting

• System Board & Microprocessor

• Input & Output Devices

• Displays

• Disk Drives

• Multimedia

• Printers

• Data Communications

• Preventative Maintenance

• O.S. Pre-Installation Planning & Config

• Managing File System and Using MMC

• Network Protocol and Remote Access

• Registry Settings

• Security, Access Control, & Disaster Recovery

Enrollment Eligibility

• Entrance examination score is equal to, or greater than GED or

  equivalent grade level

• OSC provides educational opportunity without regard to race, color,

  national origin, religion, political affiliation, sex, age or handicap

* Windows is a registered trademark of Microsoft Corporation